Accessibility

 

STNY makes every effort and invests a lot of resources in order to provide all our customers with an equal, accessible and professional service. The company operates out of great sensitivity and understanding in order to make things easier for people with disabilities in accordance with the Shivin Law "Rights for people with disabilities 2013-2013" and the regulations established by virtue of it, therefore a lot of effort is invested in making the required accessibility adjustments that will result in a person with a disability being able to receive the services provided to all customers , independently and equally.

 

Accessible customer service

Trainings for the company's staff - Trainings are held to familiarize the disabled with the field of accessibility,

Increasing awareness and acquiring practical tools for providing an accessible service

Additional means of contact - You can also contact customer service through a page Contact on the site

Information about website accessibility

  • This website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments), 2013.
  • The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at the AA level and the international document.
  • The tests were tested for the highest compatibility for the Chrome browser.
  • The site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys,
    Enter and Esc to exit menus and windows.
  • Adapted for display in common browsers and for use on the cell phone.
  • Delivery of information in an accessible format - the company provides its customers with the option of receiving information in accessible formats.
    The delivery of the information is free of charge and intended for people with disabilities.
  • For inquiries and information on accessibility, you can contact the company's accessibility coordinator, whose details appear later in the statement.
 

Ways of applying for requests and suggestions for improvement regarding accessibility

It should be noted that we constantly make efforts to improve the accessibility of the company as part of our commitment to allow the entire population the full service accessible to people with disabilities.
If you encounter any problem or malfunction regarding accessibility,
We will be happy if you inform us about this and we will make every effort to find a solution for you and take care of it as soon as possible.

Accessibility coordinator details

– Name: Sarit Nachmias
– mobile: 052-450-2182

The accessibility statement was updated on 06/15/2023

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